Warranty
Revelo 1-Year Warranty
We stand behind the quality of our products—because we ride with them too.
That’s why every Revelo product comes with a 1-year limited warranty, starting from the date of purchase.
What’s Covered:
- Manufacturing defects in materials or workmanship
- Faulty mechanisms (like folding levers or pivots)
- Unexpected breakage under normal riding conditions
What’s Not Covered:
- Normal wear and tear (including friction points, pivots, and levers)
- Damage from accidents, misuse, or improper installation
- Modifications or use with incompatible components
Note: THINstem’s moving parts—like the quick-release lever and pivot joint—are designed to be durable, but they do experience wear over time. Like your chain or brake pads, these parts benefit from regular care, occasional adjustment, and, eventually, replacement.
Need Support?
If you run into an issue, we’re here to help.
Just Email Us at sales@revelo.ca with:
- A brief description of the issue
- Photos or video (if helpful)
- Your order number or proof of purchase
We’ll get back to you quickly and work with you on a solution—repair, replacement, or guidance.
Ride with Confidence
We build our gear to last, and we’re proud to support it.
Have questions? Email Us at sales@revelo.ca. We love hearing from riders.